Joanwell
资源壁垒：独家三级分级医疗体系，全预算精准匹配
Resource Strength: Exclusive Three‑Tier Medical System Tailored to All Budgets
文化壁垒：跨文化双区域适配能力
Cultural Strength Dual‑Region Cross‑Cultural Competence
服务壁垒：做全链路管家
Service Strength End‑To‑End Concierge Service
透明性价比体系，无套路靠谱消费
TransparentPricing, No Hidden Gimmicks
本土深耕+双合规兜底，长久安全保障
Dual‑Compliance Safeguards for Long‑Term Security
比外地人懂重庆、比重庆人懂跨境、比医疗机构懂服务、比旅行社懂医疗、比同行懂海外礼仪需求
的一站式全球轻奢医疗旅游服务平台，专注于搭建各地区与重庆之间的健康桥梁。We understand Chongqing far better than out‑of‑town visitors, cross‑border operations better than local residents, patient‑centric service delivery better than medical facilities, clinical requirements better than traditional travel agencies, and overseas cultural & etiquette expectations better than industry peers.
We are dedicated to building health‑focused bridges connecting Chongqing with regions across the globe.
Exclusive Three‑Tier
Medical System Tailored to All Budgets
独家三级分级医疗体系，全预算精准匹配
我们深度整合重庆优质医疗集群、重医体系、陆军军医大体系医疗资源，搭建三级分级医疗体系：总院名医重症诊疗、分院同源标准诊疗、合规机构专家坐诊。
我们是为数不多完整打通「分级普惠高端医疗 + 合规入境政策 + 轻重症分层康养修复 + 重庆世界级文旅度假」全链条的服务商。
1. 顶配重症层：三甲总院国家级重点专科、名医团队，承接肿瘤、心脑血管等复杂手术；
2. 标准诊疗层：三甲分院、涉外定点医院，同源设备、同源质控、同源专家体系，性价比极高；
3. 普惠专家层：合规机构专家驻点坐诊，用普惠场地价格，享受三甲高级职称医师诊疗服务。
We deeply integrate Chongqing’s high‑quality medical clusters from the Chongqing Medical University and Army Medical University systems and build a three‑tier medical framework: senior‑specialist critical‑care services at main‑site hospitals, consistent‑standard care at branch facilities, and specialist consultations at qualified local institutions. We are an end‑to‑end service provider connecting tiered affordable premium medical services, compliant immigration support, stratified rehabilitation for mild or severe conditions, and world‑class local wellness‑tourism resources.
Top‑tier critical care: National key‑specialty teams at main‑site hospitals for complex surgeries including oncology and cardiovascular cases.
Standard‑level care: Branch hospitals of top tier institutions and internationally designated qualified medical institutions share the same equipment, quality control protocols, and expert databases, providing excellent cost‑effectiveness.
Accessible expert consultations: Senior specialists practicing at qualified institutions, enabling premium‑grade consultations at more economical venue‑cost levels.
Dual‑Region Cross‑Cultural Competence
建立专属双区域服务标准：
针对特殊客群，实行极致隐私保护、同性专属陪护、高端静谧服务，严格遵从宗教与社交礼仪；针对年轻客群，主打松弛治愈、轻量化陪伴、轻松沟通，消解就医焦虑。全域规避饮食、作息、宗教禁忌，结合重庆康养资源实现医疗与疗愈度假深度融合，是行业稀缺的专业跨文化医疗服务品牌。
我们做到：
1. 严格尊重宗教禁忌、饮食禁忌、作息习惯；
2. 中东客群全程极致隐私保护、同性陪护、高端私密服务；
3.
东南亚客群年轻化松弛服务、轻松治愈、轻量化陪伴；
4.
术后康养结合重庆山水、温泉、森林资源，做到术后休养=度假疗愈，全国仅此一城、仅此一品牌。
We maintain dual‑region service protocols. For clients with special requirements, we enforce strict privacy safeguards, same‑gender companion support and quiet premium services with full respect for religious and social etiquette. For younger clients, we deliver relaxed healing‑oriented experience with light‑touch accompaniment and easy‑going communication to ease medical‑visit anxiety. Dietary, routine and religious restrictions are respected throughout the journey. We combine local wellness assets to merge clinical treatment and healing holidays, making us a rare professional cross‑border medical‑travel service provider.
What we deliver:
1.Full respect for religious taboos, dietary restrictions and daily‑living customs.
2.High‑level
privacy, same‑gender accompaniment and confidential premium services for Middle‑East
clients.
3.Youth‑oriented relaxed, healing‑focused lightweight support for
Southeast‑Asian clients.
4.Post‑treatment recovery integrated with Chongqing
mountains, rivers, hot‑springs and forests, turning recuperation into healing holidays —
a complete offering unique to this city and our service.
我们推行专属医疗协调员一人跟到底的全托管服务模式，区别简单跑腿陪诊，全权处理跨境就医全部环节，让海外客户抵达之后全程安心无忧。我们是闭环式一站式健康管家，一个对接人跟进全部流程。
We implement a fully‑managed concierge model with one dedicated medical coordinator assigned per client for the whole journey. Rather than basic escort‑only service, we take charge of every cross‑border medical‑travel procedure so international clients enjoy peace‑of‑mind from arrival onwards. We operate as a closed‑loop one‑stop health concierge with one consistent point‑of‑contact.
服务范围
-
行前决策：远程医疗咨询、病历预审、医院与专家匹配
-
跨境筹备：签证协助（评估 240 小时过境免签 / 30 天免签 / S2 医疗签证）、机票酒店协助、入境指南输出
-
抵达接驳：机场 VIP 接机，专车直达酒店或医疗机构
-
院内治疗：一对一双语陪诊、多学科会诊协调、住院期间支持
-
支付结算：协助对接国际保险，整理出入院全套资料，按需完成翻译与公证材料准备
-
康复休养：术后康复指导，个人或家庭定制康养行程，深度疗愈体验
-
离境随访：送机安排，跨境健康持续管理，协助后续医生咨询对接
Scope of Service
- Pre‑arrival planning：Remote medical consultation, medical‑record pre‑review, hospital & specialist matching
- Cross‑border preparation：Visa assistance (assess eligibility for 240‑hour transit visa‑free / 30‑day visa‑free / S2 medical visa); flight & hotel support; inbound‑procedure guidance
- Arrival transfer：VIP airport pickup, private transfer directly to hotel or medical facility
- On‑site medical support：One‑on‑one bilingual accompaniment, multi‑disciplinary‑consultation coordination, inpatient support
- Billing & documentation：International‑insurance liaison; admission / discharge document sorting; translation and notarization support upon request
- Recovery & wellness：Post‑operative rehabilitation guidance; custom‑built individual or family wellness itineraries for deep healing
- Departure & follow‑up：Airport drop‑off, ongoing cross‑border health management, support for subsequent medical enquiries
Transparent Pricing, No Hidden Gimmicks
依托重庆本地成本优势以及我们的资源整合能力，我们建立三维价格对标体系，清晰对比国内一线城市、东南亚、中东私立医疗机构的价格差异。全部套餐明码标价，服务细则公开，无隐形消费，不设置套路溢价。 针对纯治疗、体检 + 治疗、治疗 + 深度康养等不同需求输出标准化方案；兼顾高性价比与完整服务，让每一笔消费清晰可控、物有所值。
Drawing on Chongqing’s cost advantages and our resource‑integration capacity, we maintain a three‑dimensional price‑benchmark framework showing clear comparisons with first‑tier Chinese cities and private medical institutions across Southeast Asia and the Middle East. All packages carry explicit pricing and published service terms with zero hidden charges or deceptive mark‑ups. Standardised solutions are built for different scenarios: treatment‑only, check‑up plus treatment, treatment plus extended wellness. We balance strong value and comprehensive support so every expenditure is clear, controllable and worthwhile.
Local Deep‑Rooted Expertise +
我们深耕重庆本地赛道，熟稔本地医疗机构规则、专家资源、就诊流程以及跨境相关政策。有别于外地平台套用通用模板、本地小型机构缺少完整体系与售后保障的短板。 全流程对标重庆官方《国际医疗服务规范》，服务合规可追溯，权益可维权；对接 70 余家国际保险机构，支持海外保单出院直付，无需客户先行垫付；同时拥有 30 天免签、S2 医疗签证双路径入境风控。从医疗服务、入境居留、费用结算三个维度规避风险，给海外客户安心的跨境就医保障。
We are locally‑focused and exclusively rooted in Chongqing, with thorough knowledge of local institutional workflows, specialist resources, clinical pathways and cross‑border policies. This differentiates us from out‑of‑town platforms applying generic templates and small local operators lacking structured systems and after‑sales support. Our workflows align with Chongqing’s official International Medical Service Standards for compliant, traceable and legally‑protected services. We cooperate with over 70 international insurance providers enabling direct discharge‑settlement for overseas policies without upfront out‑of‑pocket payments. Two compliant immigration pathways (30‑day visa‑free entry and S2 medical visa) are managed to mitigate risks across medical treatment, legal stay and billing, delivering reassuring cross‑border medical protection for international clients.
